To switch to Digi Prepaid NEXT rate plan from other telcos, the registered owner of the prepaid line from other telco is required to make a port-in request via either one of the two available methods:

  • Digi Store Online
  • Digi Store


Digi Store Online (DSO)

Step 1: Visit Digi Store Online (DSO), click your desired Digi Prepaid NEXT plan and click 'Switch to Digi'.

Step 2: Enter your NRIC number and phone number to port-in to Digi Prepaid NEXT. Select 'Proceed' to continue.


Step 3: Select Monthly Active Internet plan add-on of your choice. We recommend NEXT35 for the best value (30GB + unlimited calls to all network for RM35/mth). Click 'Proceed' to continue.

Step 4: Enter billing address and shipping details and proceed to payment to complete transaction.

Within 7 business days upon successful completion of port-in request to Digi, you will get an SMS notification to your current prepaid line upon successful port-out from your current telco to transition to Digi Prepaid NEXT.

At the same time, Digi Prepaid NEXT SIM will be delivered to your doorstep (delivery address) within 7 business days.

Plug in Digi Prepaid NEXT SIM to device and make the first call to any number for real-time SIM activation. 


Digi Store

Customers may opt for assisted port-in journey by walk-in to any nearest Digi Store for port-in to Digi Prepaid NEXT request. 

The prepaid line registered owner is required to present identification document for verification purpose as part of port-in process.