To switch to Digi Prepaid Raja Kombo rate plan from other telcos, the registered owner of prepaid line from other telco is required to make MNP port-in request via either one of the two available methods:
b) Digi Store
Digi Store Online (DSO)
Step 1: Visit DSO, go to Digi Prepaid Raja Kombo page and select 'Switch to Digi'.
Step 2: Enter your NRIC number and phone number to port-in to Digi Prepaid Raja Kombo. Select 'Proceed' to continue.
Step 3: Select Monthly Active Internet plan add-on of your choice. We recommend Raja Kombo 35 for the best value (60mins IDD + 12GB + Unlimited Video & Socials + Unlimited Calls to all network for RM35/mth). Select 'Proceed' to continue.
Step 4: Enter billing address and shipping details and proceed to checkout for payment to complete transaction.
Within 7 business days upon successful completion of MNP port-in request to Digi, you will get an SMS notification to your current prepaid line upon successful port-out from current telco to transition to Digi Prepaid Raja Kombo.
At the same time, Digi Prepaid Raja Kombo SIM will be delivered to your doorstep (delivery address) within 7 business days.
Plug in Digi Prepaid Raja Kombo SIM to device and make the first call to any number for real-time SIM activation.
Customers may opt for assisted MNP port-in journey by walk-in to any nearest Digi Store for MNP port-in to Digi Prepaid Raja Kombo request.
The prepaid line registered owner is required to present identification document for verification purpose as part of MNP port-in process.