Please take note of the following when capturing your selfie:

  1. Ensure you are capturing your selfie in a brightly lit environment.
  2. Ensure your face fits within the allocated frame. Avoid tilting your head.
  3. Please do not cover your face when capturing your selfie.
  4. Avoid multiple faces within the frame. Ensure that you [alone] should be seen in the image.

If you have hit the retry limit, please restart the self-registration/eKYC process. If you still encounter any issues, please visit the nearest Digi Store for further assistance.