If you would like to disable auto-billing, you may do so via MyDigi app or walk-in to any Digi Store/ Digi Store Express/ Digi dealers located nationwide. However, if you are an auto-billing subscriber with PhoneFreedom 365 device contract, you are not allowed to disable auto-billing. Once the contract period has ended, you may proceed to disable auto-billing option.

To disable auto-billing:
Step 1: Go to MyDigi app 

Step 2: Tap on ‘Settings’ and ‘My Payment’ 

Step 3: Tap on the card you want to disable auto-billing 

  1. Step 4: Toggle left on the ‘Set as Auto Billing’ from the pop-up at the bottom