1. When is the campaign period?

The campaign commences on 5 December 2023 until 26 February 2024.

 

2. Who is eligible for this Campaign?

The campaign is open to all new & existing Digi customers within the campaign period. 

 

3. What would be the special offers for this Campaign?

Purchase NEXT 5G 48 and you will get 88GB Hotspot and RM8 credit for free for your next Prepaid NEXT 5G 48 subscription.

 

4. How can I subscribe to XPAX 5G 48?

  1. UMB *128# and follow the instructions therein; or 
  2. MyDigi App; or
  3. Digi Shop Online; or
  4. Digi Store; or
  5. Any authorised Digi dealers.

 

5. How long does it take to get credit back?

FREE RM8 cashback credit will be granted at 0000 midnight post subscription. The free credit can be seen in MyDigi App.

 

6. Can I use the Free RM8 for IDD/content/roaming/SMS?

No, the FREE RM8 is only valid to use for your next NEXT 5G 48 subscription. The validity of the FREE RM8 is 32days. 

 

7. How can I check my Internet balance quota and validity?

You can check and manage your account via the MyDigi App or check via UMB.

 

8. Will my NEXT 5G 48 auto-renew?

NEXT 5G 48 only comes with one-time pass and auto-renewal pass. For auto-renewal pass, you need to make sure you have sufficient balance in your prepaid account for the monthly auto-renewal. 

 

9. Can I stop auto-renewal for the Mobile Internet Pass?

Yes. You may stop auto-renewal via the MyDigi App. 

 

10. Can I receive the FREE RM8 credit and 88GB after the promo period ends?

No, customers need to purchase within promo period to receive the FREE RM8 credit and 88GB hotspot.

 

11. If I have not utilized all 88GB Hotspot, can I bring forward the unused quota for next month? 

No, the validity for the 88GB Hotspot is only for 30 days. The unused quota from the previous subscription will be forfeited and not carried forward.