What is 5G?
5G is the 5th generation of mobile networks. With this technology, you can expect a better online experience using your mobile Internet with 5G connectivity.
Thu, 1 Jun, 2023 at 12:00 PM
What are the benefits of having 5G?
Maximum Internet speed experience  Faster speeds so that downloading and uploading large content or data will take a much shorter time  More connections ...
Thu, 1 Jun, 2023 at 12:01 PM
How to activate 5G network settings on my phone?
Android 5G network settings should be activated on your phone by default.  Depending on your device model, you may need to manually turn on 5G with the s...
Fri, 12 Jan, 2024 at 9:51 AM
How do I know if my SIM card can use for 5G?
If your SIM can access 4G network, then your SIM can support Digi 5G.Should you need to upgrade your SIM, you can visit your nearest Digi Store to upgrade y...
Thu, 1 Jun, 2023 at 4:02 PM
How do I know if I’m on 5G network?
5G icon will be displayed on the status bar of your device.
Thu, 1 Jun, 2023 at 12:01 PM
What are the devices compatible with Digi 5G?
The following is the list of devices available through Digi with Pakej PowerJimat or PhoneFreedom 365 that currently supports Digi 5G. Apple iPhone ...
Mon, 31 Jul, 2023 at 1:01 PM
What is the Internet speed difference between 4G and 5G?
5G offers greater bandwidth, low-latency connectivity with super-fast speeds up to 10x faster than 4G. This means video streaming will be faster and video c...
Wed, 1 Mar, 2023 at 10:00 AM
Why is my network experience inconsistent when switching between 4G and 5G?
The 5G network is currently in the roll-out process. Please expect occasional network interruptions when switching between 4G and 5G.
Wed, 19 Apr, 2023 at 11:11 AM
Will my internet be deducted if I perform a 5G speedtest?
Your Internet quota will not be deducted if the speedtest is performed on Speedtest by Ookla using Digi Malaysia's server. However, speedtest performed ...
Wed, 15 Feb, 2023 at 3:55 PM
Will I consume more data with 5G?
With the increase in download speed, it could feel like more data is being consumed. However, that is not true. If a file requires 1GB of data to download ...
Wed, 17 Jan, 2024 at 3:35 PM
Can I use hotspot internet with Digi 5G?
Yes, you can use hotspot internet with Digi 5G, as long as your plan permits it. 
Tue, 13 Dec, 2022 at 4:43 PM
Can I still connect to 4G network after activating Digi 5G on my plan?
If you are eligible for Digi 5G, all quotas you currently have will be accessible on both 4G and 5G, depending on the coverage area that you are in. For exa...
Tue, 13 Dec, 2022 at 4:43 PM
Does Digi 5G affect add-ons and plans with a speed cap?
If your quota is on a speed cap, the speed cap will continue to apply. 
Tue, 13 Dec, 2022 at 4:43 PM
How do I know if Digi 5G is activated on my plan?
After subscribing to Digi 5G via MyDigi, you will receive an SMS to indicate that it’s activated.  In addition, you can also check via MyDigi:  Select th...
Fri, 12 Jan, 2024 at 10:51 AM
Can I deactivate Digi 5G on my plan?
Yes, you may do so via MyDigi.   Step 1: Open MyDigi app and select the menu button on the top left of the screen Step 2: Select ‘Settings’  Step 3:...
Wed, 31 Jan, 2024 at 11:03 AM
How do I turn off 5G network connection on my device?
If you are already on Digi 5G and wishes to turn off, you can manually switch off Digi 5G by following the steps below (exact steps may vary according to de...
Wed, 14 Dec, 2022 at 5:01 PM
Can I roam with Digi 5G?
Yes, 5G is also available with Digi Roaming Pass. Please refer here for more information on Roaming with 5G. 
Fri, 15 Dec, 2023 at 3:35 PM