Postpaid

Add-ons
Wed, 1 Feb, 2023 at 2:47 PM
Digi Signature Programme
Wed, 1 Feb, 2023 at 2:47 PM
Family plans
Wed, 1 Feb, 2023 at 2:47 PM
Product Disclosure Sheets
Wed, 1 Feb, 2023 at 2:47 PM
Pakej 5G Rahmah
Offer Summary Pakej Rahmah is a smartphone data bundle plan with a low price of RM240 for 5G devices, coming with a postpaid plan with 60GB 5G/4G Internet,...
Fri, 12 Jan, 2024 at 9:41 AM
One-time fees for new Postpaid line registration
In addition to the plan advance payment, there are one-time fees that will be charged to the subscriber’s first Postpaid bill.  The list of fees chargea...
Tue, 20 Dec, 2022 at 3:49 PM
How to sign up for a Digi Postpaid plan?
Subscribers may sign-up for the Digi Postpaid Family Unlimited Package by: subscribing to a new line port-In from other telcos convert from Digi Prepaid...
Fri, 24 Feb, 2023 at 2:37 PM
How to upgrade / downgrade my postpaid plan?
To upgrade / downgrade your current Postpaid plan, customers may visit https://www.digi.com.my/postpaid to perform the change of plan (COP) or submit your...
Tue, 12 Sep, 2023 at 5:14 PM
How to convert your Postpaid account into Prepaid?
1. What are the channels available for me to change my account from Postpaid to Prepaid?  Only Digi Stores are able to perform this type of transaction.  ...
Wed, 3 Aug, 2022 at 2:02 PM
How to convert your Prepaid account into Postpaid?
1. What are the channels available for me to change my account from Prepaid to Postpaid? Walk in to any Digi Stores or any of Digi authorised dealers to pe...
Wed, 18 Oct, 2023 at 11:43 AM
How to unbar my postpaid line?
1. Why is my line barred?  Your line could be barred if you have: Exceeded the credit limit This could occur by purchasing Boosters, Roaming Passes, Cont...
Fri, 16 Jun, 2023 at 9:40 AM
What is the data precedence for Digi Postpaid plans?
The internet consumption for Digi Postpaid Plans will be deducted in this sequence following the order of the internet quota which will be consumed first t...
Fri, 19 May, 2023 at 9:07 AM
Lifetime Rebate for Senior Citizens and OKU/PWD
Lifetime Rebate Offer  Through the Digi Yellow Heart initiative, all senior citizens and Person with Disabilities (PWD) are eligible for a lifetime rebate...
Mon, 20 Mar, 2023 at 4:24 PM
eKYC Verification during Postpaid New Line Purchase
1. Why must I perform an eKYC verification? It is a method to validate the legitimacy of a customer’s identity via a self-serve channel.      2. What ar...
Wed, 14 Sep, 2022 at 10:58 AM
What is the default credit limit for new Postpaid plans?
All Digi Postpaid Plans come with a credit limit on each of the postpaid lines. The default credit limits for Digi Postpaid Plans are as shown in the table ...
Mon, 11 Sep, 2023 at 10:45 AM